Agile Marketing

What’s Wrong with the Regular Marketing Process?


Let’s use search marketing as an example of exactly how—and why—you need to take guesses, because not guessing enables you to do some very bad things:

Choose keywords that make no sense.
Being forced to look at the right landing pages, rankings, and guessing at improvements caused you to realize that you have big problems to address, starting with the right keywords. The worst thing you can do in search marketing is to target the wrong keywords. If you are forced to tell people that you know what you are doing, then you are likely to stick with the wrong plan just to show that you weren’t an idiot without ever trying what is right.
Stick with dumb paid search ads.
Similar to keywords, if you decide to plan out what you are going to do and stick with it, you’ll never discover the best ad, because it is never the one that you try first. Only by experimenting can you figure out what to do.
Assume things are OK when they are not.
This is actually the worst of all of the problems, and it can happen in any kind of digital marketing, not just search. If you don’t take a guess at what improvement you will make, you have nothing to compare your actual results to, which prevents you from realizing that your improvements efforts might not be working.

The direct marketing principles underlying digital marketing are based on the idea that you project what you expect your results to be before doing anything, and then check to see whether it happened before deciding what to do next. Taking an educated guess is crucial to making the whole process work.

I know that it might feel that taking a guess is bad because you want to do something more accurate than taking a guess. Unfortunately, there isn’t anything more accurate. So, the real alternative to taking a guess is not to have any goal at all, which leads to the bad outcomes I outlined above.

Think about it this way. When you first stepped up to a bowling alley, you had no idea how to hurl the bowling ball or where to aim it. You took a guess, probably a really bad one the first time. After a while, if you kept at it, you got better at it, until you felt as though you were doing more than just taking a guess–you had an idea of where to aim and where the ball was going. You could have taken all the online courses and read all the books in the world on bowling, but you were never going to succeed by just studying–you had to do it. And it probably wasn’t very comfortable to throw the first ball–you probably felt a bit embarrassed at how badly you did it–but it was the only way to really learn to bowl.

I am making you throw the ball in digital marketing. And digital marketing is even harder than bowling because the ball changes shape, you can’t see the pins, and they move. And you don’t know what a strike or a spare is, so you need to predict what you expect to happen ahead of time to see whether you are doing a good job or not.

It’s very uncomfortable and very difficult. But not doing it means you are guaranteed not to win and not to improve.

Up NEXT, use the Reflect section to review what you’ve learned in this unit. Once you’ve completed the assessment, click DONE to navigate to the Units Page. From there, select ‘Unit 3–Why Does Agile Marketing Work?’ to continue.